Website Builder Maintenance
First reported on Thursday January 22, 2026 at 12:00 PM
Jan 22, 12:00 GMT
Completed - The scheduled maintenance has been completed.
Jan 22, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 19, 18:48 GMT
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Outgoing Email from Shared Hosting Not Sending
First reported on Thursday January 22, 2026 at 11:56 AM
Jan 22, 11:56 GMT
Resolved - This incident has been resolved.
Jan 21, 02:06 GMT
Update - We are continuing to work on resolving the technical issue. We apologise for the inconvenience caused and thank you for your patience.
Jan 20, 03:19 GMT
Update - We are still working on resolving this issue. More information will follow soon.
Jan 19, 17:13 GMT
Identified - Some customers may currently be unable to send email from web forms or other shared hosting sources.
Our team is actively working to resolve the issue and restore normal email delivery.
Greater hold time in our Hotline
First reported on Tuesday January 20, 2026 at 6:18 AM
Jan 20, 06:18 GMT
Resolved - The disruption affecting the Support Line has been resolved. It is now functioning normally again.
Jan 20, 05:45 GMT
Identified - An outage with one of our main offices are causing problems with our Technical Support line. You may experience a greater hold time than usual. We apologize for any inconvenience during these brief technical difficulties and appreciate your patience and understanding. We will continue to post updates as we make progress on these issues.
Email Delivery Issue – Yahoo and Sky Mail
First reported on Wednesday January 21, 2026 at 2:05 AM
Jan 21, 02:05 GMT
Update - We are still working on resolving this issue. More information will follow soon.
Jan 20, 03:20 GMT
Update - We are still working on resolving the technical issue. Thank you for your patience.
Jan 19, 16:37 GMT
Identified - We are aware of an issue impacting email forwarding to Yahoo and Sky Mail addresses. Some customers may experience failed deliveries.
Our Mail Operations team is investigating and will share updates as progress is made.