Software Update on Webmail
First reported on Thursday August 20, 2026 at 12:00 AM
THIS IS A SCHEDULED EVENT Aug 20, 00:00 - 05:00 BST Aug 19, 09:54 BST
Scheduled - We will perform a software update on our Webmail services. During this time it will not be possible to log in to Webmail or to make changes to your e-mail configuration through the Control Panel.
During the maintenance work, all e-mails will be delivered and received as usual and can be accessed through your desktop e-mail software or your mobile device via POP3 or IMAP.
We will complete the maintenance as quickly as possible in order to minimise the downtime. All systems will be available as usual once the maintenance is complete.
Website Builder Maintenance
First reported on Wednesday August 19, 2026 at 12:00 PM
Aug 19, 12:00 BST
Completed - The scheduled maintenance has been completed. Aug 19, 08:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 17, 10:04 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Wordpress and Shared Hosting Maintenance Upgrade
First reported on Tuesday August 18, 2026 at 4:00 PM
Aug 18, 16:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 17, 16:04 BST
Update - We will be undergoing scheduled maintenance during this time. Aug 17, 16:03 BST
Scheduled - We will be performing maintenance on our Wordpress and Shared Hosting products. During this period, you may experience issues while using the product.
We apologize for any inconvenience this maintenance may cause you.
Wordpress Hosting - Site availability issues
First reported on Monday August 17, 2026 at 1:18 PM
Aug 17, 13:18 BST
Resolved - The issue has been resolved. Aug 17, 12:58 BST
Monitoring - We have eliminated the disruption for almost everyone affected. We are working on a quick solution and apologise for any inconvenience this may cause. Aug 17, 05:12 BST
Identified - We are still working on resolving the technical issue. Our apologies for the inconvenience caused. Aug 16, 13:19 BST
Update - We are continuing to investigate this issue. Aug 16, 13:18 BST
Investigating - We are currently experiencing issues with some sites hosted using our Hosting for WordPress packages. Engineers are currently investigating the issue and we'll continue to update once more information is available.