Website Builder Maintenance
First reported on Thursday November 13, 2025 at 12:00 PM
Nov 13, 12:00 GMT
Completed - The scheduled maintenance has been completed.
Nov 13, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 09:57 GMT
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Outage - Microsoft Exchange Platform
First reported on Wednesday November 12, 2025 at 11:15 AM
Nov 12, 11:15 GMT
Resolved - This incident has been resolved.
Nov 12, 10:32 GMT
Identified - We are investigating login issues affecting our hosted Microsoft Exchange platform. Customers attempting to log in using the URL https://webmail.livemail.co.uk/ will receive an error. Our Exchange administrators are working to resolve this critical incident now. For the meantime, you may use this URL https://exchange.livemail.co.uk/ on accessing your Microsoft Exchange emails.
Standard Email Maintenance
First reported on Wednesday November 05, 2025 at 10:30 AM
Nov 5, 10:30 GMT
Completed - The scheduled maintenance has been completed.
Nov 5, 08:30 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 4, 16:39 GMT
Update - We will be undergoing scheduled maintenance during this time.
Nov 4, 16:39 GMT
Scheduled - We will be performing some maintenance on the standard email platform. Whilst we don't anticipate any loss of service, there may be a very brief drop in connectivity during the maintenance window.