Cyber Protect Maintenanace
First reported on Monday March 30, 2026 at 10:00 AM
THIS IS A SCHEDULED EVENT Mar 30, 10:00 - 16:00 BST
Mar 27, 09:12 GMT
Scheduled - Essential maintenance for Cyber Protect is being carried out on 30th Mar 2026 between 10am and 4pm GMT.
During this maintenance window, some customers may notice interruptions to their backups along with error messages in their logs. Once maintenance is complete, backups will be automatically retried. If backups continue to fail, customers are advised to update their Acronis backup agent to version 26.2.42027 or above.
Website Builder Maintenance
First reported on Thursday March 19, 2026 at 12:00 PM
Mar 19, 12:00 GMT
Completed - The scheduled maintenance has been completed.
Mar 19, 08:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 18, 08:04 GMT
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.
Investigating Incoming Email Delays
First reported on Tuesday March 17, 2026 at 1:38 PM
Mar 17, 13:38 GMT
Resolved - This incident has been resolved.
Mar 17, 12:21 GMT
Identified - We are investigating an issue affecting incoming email delivery. Some users may not see new messages in their inboxes at this time. Our team is working to restore service as quickly as possible.
Potential Cause: A backend delivery service interruption.
Service Outage - Webmail Unavailable
First reported on Friday March 13, 2026 at 10:35 AM
Mar 13, 10:35 GMT
Resolved - This incident has been resolved.
Mar 13, 10:04 GMT
Identified - We are aware that our Webmail interface is currently unavailable. Customers attempting to log in will receive an error. Our team is working to restore the Webmail service now.
Website Builder Maintenance
First reported on Thursday March 05, 2026 at 12:05 PM
Mar 5, 12:05 GMT
Completed - The scheduled maintenance has been completed.
Mar 5, 12:00 GMT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 4, 09:32 GMT
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.