Systems Status


Website Builder Maintenance

First reported on Monday September 21, 2026 at 8:00 AM

THIS IS A SCHEDULED EVENT Sep 21, 08:00 - 12:00 BST Sep 15, 20:20 BST
Scheduled - We will be performing essential maintenance to our Website Builder product. During this time, there will be a 5 minute period where the tool will be locked for editing, all Website Builder websites will have no interruption and will remain online throughout.

Planned Server Network Switch Update

First reported on Thursday August 27, 2026 at 4:00 AM

Aug 27, 04:00 BST
Completed - The scheduled maintenance has been completed. Aug 27, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 25, 11:34 BST
Scheduled - We will be carrying out planned maintenance to update several network switches. During this window, affected customers may experience a short interruption to network connectivity of up to approximately 10 minutes while the updates are applied.

No action is required on your part, and no data will be affected. Servers will remain powered on throughout; only network connectivity will be briefly interrupted.

We've scheduled this work to keep disruption to a minimum and appreciate your patience while we improve the reliability of our network.

Software Update on Webmail

First reported on Tuesday August 25, 2026 at 5:00 AM

Aug 25, 05:00 BST
Completed - The scheduled maintenance has been completed. Aug 25, 00:00 BST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 21, 14:09 BST
Scheduled - We will perform a software update on our Webmail services. During this time it will not be possible to log in to Webmail or to make changes to your e-mail configuration through the Control Panel.

During the maintenance work, all e-mails will be delivered and received as usual and can be accessed through your desktop e-mail software or your mobile device via POP3 or IMAP.

We will complete the maintenance as quickly as possible in order to minimize the downtime. All systems will be available as usual once the maintenance is complete.