Service notice Updated Friday 13 November 2026, 19:58
Microsoft 365 outage: email is recovering
Microsoft is recovering from the widespread Microsoft 365 outage that began on Thursday evening. We are receiving email again, and messages sent to us during the outage are now arriving. Microsoft has not yet confirmed that the service is fully restored, so some messages may still be delayed. If your matter is urgent, please telephone us.
If you use Microsoft 365: your email, Teams and SharePoint should be returning, though you may still see delays or interruptions. Delayed email is being delivered as Microsoft works through its backlog. The fault was at Microsoft, which says it has found no sign of malicious activity. It was not a problem with your own systems.
If your email is with another provider: it has worked normally throughout. Replies from people who rely on Microsoft 365 may still be delayed.
If you emailed us during the outage about something important and have not heard back, please send it again or call us.
